FAQ

Frequently Asked Questions

  • The first step is to either give us a call at 313.926.2752 or complete our Contact Request Form so that we can collect the information we need. We will email you our pricing menu(s) and you may select your options.

  • Please get in touch with us as early as possible!  Some seasons are busier, and we typically book events several months ahead.

    Any event booked within two weeks of the event date is considered a last-minute event and must be paid in full to be added to our event calendar.  Additional charges may apply for last-minute events (rush fees, shipping, etc.).

  • Pabloon Balloon Company has order minimums that you must meet when ordering from us.

    *Order minimums do not apply to schools/universities or business/corporate events.

    Special Occasion Deliveries (Birthday, Get Well, etc.) – $150.00 Delivered Mon. - Thurs. only

    Events:

    Monday through Saturday - $500

    Sunday and holidays - $750

  • Your delivery/setup fee is determined once we receive your final order and will be listed on the invoice.  Some of the factors that affect your delivery/setup fee are:

    Event location

    Delivery time

    The setup time required for your order

    The setup time available for your order &

    The size of your final order

  • We typically do not return to the venue unless we pick up rental items.

    When booking, please let us know if you want us to remove the décor.  There is an additional charge for this service.